Telecom companies need to go above and beyond to delight their customers — fact. If you are in that market then you know that it is so competitive and extremely mature and you can’t afford to let technology hold you back. Instead you need to use IT as your secret weapon to understand your customers better, spot trends, increase efficiency, and ultimately meet your business needs.
We understand this industry so well because our team is made up of several individuals who played executive roles in the Telecom market, from CEO to CTO to VP of marketing. Mariner Innovations has years of experience working with telecom systems, analyzing telecom processes, and identifying opportunities. We understand the scale, language, and methodology of delivering value in this space. We know what makes this industry tick and we can use this experience to make your IT more strategic and innovative.
Mariner Innovations’ projects have enhanced telecommunication companies’ ability to push/pull data, leverage existing technology investments, and deliver productivity gains of as much as 50-80%.
Sample Project Experience:
- Fixed Wireless Network Design
- Local & Wireless Number Portability
- Triple Play Bundling (Rating & Billing)
- Customer Care Automation – CSR Desktop
- Help Desk System Consolidation
- Order Automation – Consumer & SMB
- API Development for Order Handling